Digital Loyalty Cards for Laundries
A laundry customer does not come once: they come back with shirts, abayas and blankets many times a year. The question is whether they come back to you, or to whichever laundry is on their way. BTAQA gives you a digital loyalty card in Apple Wallet or Google Wallet, with a stamp per service or points from the bill, with no app and no paper.
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A digital loyalty programme for laundries that works with Apple Wallet and Google Wallet: price, trial, and how it works
A digital loyalty card for laundries, saved in the phone’s wallet with no app, with stamps or points. The facts you need before you decide, in short lines.
- Price
- A laundry subscription varies by country, with prices on the pricing page, with unlimited customers and notifications on every plan. All plans in your currency
- Free trial
- 14 days, no credit card. You create and activate the card the same day, and nothing is charged unless you subscribe after the trial.
- How a customer joins
- They scan a QR code at the counter, enter a name and phone number, then add the card to Apple Wallet or Google Wallet in seconds, with no app and no account.
- How staff stamp
- From the scanner app on iOS and Android, or from the dashboard. With each stamp staff can pick the service, so you learn which services sell most, and the scanner shows the customer’s previous services first.
- Till and integrations
- No till and no integration needed. The card works next to whatever you run today, and points come from the amount staff type in. Integration details
29,545 loyalty cards in customers' wallets, 77,152 stamps, and merchants in 25 countries.
Why don’t customers come back?
Customers go to whichever laundry is closest
You wash and iron with care, but the customer has no reason to choose you next time. Without a loyalty programme, you compete on location and price alone.
Paper cards get lost with the pickup receipts
Paper cards get mixed up with receipts and left at home, and stamps can be copied. The customer starts from zero, and you never know who comes back.
You don’t know who stopped coming
The customer who came every week and then disappeared looks like anyone else to you. Without data you can’t remind them, or learn which services sell most.
The customer scans a QR code at the counter and adds the card to their wallet, and with every service staff scan the card in the scanner app to add a stamp or points. You see who comes back and who has stopped, which services sell most, and you reach customers with lock-screen notifications, with no app.
No app download needed for customers
Works with Apple & Google Wallet
Takes just 5 minutes to set up
How It Works
Design your laundry card
Pick your laundry’s colours and upload your logo, then choose stamps per service or points from the bill, and set the reward, such as a free service after 7 stamps.
Place the QR at the counter
You get a print-ready QR poster with your laundry’s branding. Place it at the counter or on the delivery bag, and customers scan it and add the card to Apple Wallet or Google Wallet in seconds.
Scan the card with every service
At drop-off or pickup, staff scan the customer’s card in the scanner app and can pick the service, such as wash and iron a shirt or clean a blanket. The customer sees their progress in their wallet, and the reward appears when it is complete.
What we recommend for laundries
Collect 7 stamps, get a free service
Laundry customers come back often, so a close target puts the reward within reach in a month or two and keeps them motivated from the first stamp. If the bill changes a lot between a single shirt and a pile of blankets, points from the bill amount are fairer, because a bigger spender collects more points.
Why you need a digital loyalty card
A reason to come back to you
Every service brings the customer closer to a reward, so your laundry becomes the first choice instead of the closest one.
Know which services sell most
When staff pick the service at the scan, the dashboard shows your top services and what each customer orders.
Notifications that remind lapsed customers
Send an offer to your cardholders from the dashboard, or switch on an automatic reminder for lapsed customers on the Engage and Retain plans. It lands on the lock screen, with no app.
More Google reviews
Your Google review link shows on the card itself, and the customer can be sent to the review page right after adding the card, on every plan.
Stamps or points for your laundry?
BTAQA offers both, and the choice depends on what your bills look like.
Stamp card
A stamp per service, and a reward when the card is full. Customers understand it at a glance.
Points card
Staff type the bill amount in the scanner app and the points are calculated automatically, with no POS integration, and 1 to 5 reward levels.
Start with stamps if your services are similarly priced, and choose points if the bill changes a lot. You can run both cards if your plan allows more than one.
Start your own loyalty program today
Try free for 14 days. No credit card required.
Frequently Asked Questions
No. The customer scans a QR code at the counter and adds the card to Apple Wallet or Google Wallet, with no account and no download.
Stamps suit similarly priced services, and points suit a bill that ranges from one piece to blankets. BTAQA offers both.
The loyalty points cardPick a number a regular customer reaches within a month or two, such as 7 stamps for a free service, so the reward stays close and motivating.
No. Staff stamp from the scanner app on iOS or Android, and on a points card they type the bill amount and the points are calculated automatically.
Yes. You manage your branches from one account, and the customer collects stamps at any branch.
Yes. 14 days free, no credit card required, to design your card and try it with your customers before paying anything.
The laundry loyalty card guideCompare for yourself: the best loyalty programme for your business
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