Frequently Asked Questions

BTAQA is a digital loyalty card platform that lets you create a professional loyalty card for your business in minutes. The card goes directly into Apple Wallet or Google Wallet on your customer's phone. No apps, no paper cards.

No. The card goes directly into Apple Wallet or Google Wallet. The customer doesn't need to download anything.

Yes. It works anywhere in the world. Any iPhone or Android device that supports Apple Wallet or Google Wallet.

Any business that wants to reward its customers. Coffee shops, restaurants, salons, bakeries, laundromats, perfume shops, clinics, and more. Any business that wants customers coming back.

Paper cards get lost, expire, and are hard to track. Digital loyalty cards stay on your customer's phone permanently, send reminder notifications, and give you reports on visits and sales. Everything is automated and effortless.

They scan a QR code or tap a link you send them. They enter their name and number. The card lands in their wallet instantly.

No. Try it for 14 full days without any payment info. You only pay when you decide to subscribe.

Yes. You can upgrade or downgrade your plan anytime from your account settings. The change takes effect immediately and billing is prorated.

After 14 days, you choose a plan that works for you. If you don't subscribe, your account is paused but your data and cards are preserved. You can come back anytime.

Yes. No commitments at all. You can cancel from account settings and keep using the service until the end of your billing period.

Download the BTAQA scanner app on your phone from App Store or Google Play. Scan the customer's code. Two seconds and the stamp is added.

Yes. Depending on your plan, you can add staff accounts with specific permissions. Track who added what and when.

Yes. You can change colors, logo, and description anytime. Changes appear on customers' cards automatically.

No. All you need is your phone. Print the QR code on plain paper or share it on WhatsApp.

Yes. The dashboard shows you customer count, visits, best-selling products, and card performance.

The card shows up in the customer's wallet even without internet, so they can display it anytime. However, adding stamps requires an internet connection to update the data in real time.

Notifications arrive within seconds. When you add a stamp or a reward is unlocked, the card updates and the notification is delivered to the customer's phone instantly.

We take privacy seriously. Your data and your customers' data are encrypted and protected. We never sell or share your customers' data with anyone. You are the sole controller of your customer data.

Unlimited. On all plans. There's no cap on customers or stamps.

No. The card is saved in their digital wallet and can't be lost. Even if they switch phones, the card comes back automatically when they sign into their account. If they accidentally delete it, they can re-add it using the same link.

Absolutely. Each card is independent. A customer can collect stamps from multiple businesses and each card appears separately in their wallet.