Refund & Cancellation Policy

BTAQA offers a 14-day free trial with no credit card required. During the trial period, no payment is collected.

At the end of the trial, the account will expire unless the merchant manually selects and activates a paid subscription plan.

BTAQA offers monthly and annual subscription plans.

Subscriptions are activated only after the merchant manually upgrades and completes payment.

Monthly subscriptions are billed in advance and are non-refundable.

Merchants may cancel at any time. Cancellation prevents future billing, but access to the platform remains active until the end of the current billing period.

No refunds are provided for partial months or unused time.

Annual subscriptions are billed upfront for a 12-month term and are non-refundable once payment has been processed.

Cancellation prevents automatic renewal, but access remains active until the end of the paid annual term.

No refunds are provided for partial terms or unused time.

For billing-related questions, merchants may contact:

help@btaqa.com